• Can I ask for a return or exchange if I ordered an incorrect item？

If you've ordered an incorrect item (such as the wrong size or pattern, or due to an error not on our part), we regret that we're unable to process returns or replacements. Similarly, if your items arrive in good condition, we do not accept returns.Given the unique made-to-order nature of our products, they cannot be resold once dispatched. All sales are final. We appreciate your understanding in this matter.Here are the options available to you:


You can return the item at your own shipping expense. Please contact us for the return address.

You can choose not to return the item, but you will be required to cover 50% of the replacement cost (to cover materials) plus a shipping fee ($10-20).

We can also provide store credits as compensation, which you can use for future purchases.

Your satisfaction is important to us, and we'll strive to resolve your concerns to the best of our ability.

  • Delivery time

We strive to ship your orders within 2-5 days of purchase to ensure a smooth and timely delivery.


        Estimated Delivery Times:


USA, Australia,UK, Germany,Canada: 2-4 weeks (Please note, customs or postal delays, which are out of our control, may extend this time).

SEA: 1-2 weeks

  • here

Contact information (email address, telephone number, address, etc.) acquired from your order form is for the express use of completing your order and to inform you of relevant information regarding bazaarsta photoprops, our products and services. Your contact information may be used to get in touch with you when necessary.To serve you better, we may occasionally contact you regarding products, special offers or services that we believe you will find valuable.



If you do not want to be included on bazaarsta photoprops's marketing lists, simply tell us when you give us your personal information.

Bazaarsta photoprops will not disclose your personal information to any outside organization for its use in marketing without your consent


Third-Party Sites


Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to bazaarsta photoprops.com are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, bazaarsta photoprops cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.


If you would like to contact us for any reason regarding our privacy practices, please contact us at the following way:

  • How do I make a return？

If your order arrives with manufacturing defects or damage incurred during packaging or transit, please reach out to us for a reissue or refund. To assist us in swiftly evaluating the issue and determining the best resolution, we kindly request:


- A clear photo of the received item(s).


- A wider shot of the area where the issue can be seen for easy identification.


- A photo of the label attached to the package.


Please ensure the photos are clear and unobscured, as good quality images will aid us in addressing your issue efficiently. For prompt resolution, please contact us within 3 days of delivery.

  • How long do I have before making a return？
  • Return Policy

We want you to love bazaarstar props products. But if you’re having problems, we make returns as simple as possible.

  • Shipping Policy

We provide FREE Standard Shipping on orders.

We're excited to offer worldwide shipping, The total delivery time frame includes the production time (the time it takes to print and package your product) and the shipping time. Holidays and large sales will increase production time.Please note that some of the products like fabric backdrops, rubber floor mats, and backdrop stands are shipped separately due to different production times and packaging requirements. As a result, these items may arrive in different packages at different times.International orders might incur customs or duty fees upon delivery. These charges are not covered in your initial shipping costs.